WordPress Maintenance Plans

Your website works for you 24 hours a day, give it the maintenance it deserves.

Choose the right package for your site!

Subscriptions are available in monthly or annual plans – save 15% in annual mode!

Essential

The foundation for your peace of mind

from

$139

per month

  • Health Assessment
  • Daily Backups
  • Monitoring - 30 min
  • Security Scans
  • Security Plugin
  • Software Updates
  • Monthly Report
Choose

Popular

Growth

For e-commerce, complex sites and high volume

from

$279

per month

  • Plus...
  • Monitoring - 15 min
  • Malware Cleanup
  • Domain Expiration
  • SSL Expiration
  • Transactional Emails
  • WooCommerce Support
Choose

Professional

For constant web development needs.

from

$519

per month

  • Plus...
  • Monitoring - 5 min
  • SSH Support
  • Application Firewall
  • Free Software Licenses
  • External SMTP Gateway
  • Priority Support
Choose

All prices are in Canadian dollars ($ CAD)

Compare Plans

ESSENTIALGROWTHPROFESSIONAL
Backups
– Remote (cloud)
– Frequency
– Retention
✓
Daily
90 days
✓
Daily
90 days
✓
Daily
90 days
Security
– Security Scan
– Security extension
– Disinfection
– Application Firewall
✓
✓
Optional
–
✓
✓
Optional
–
✓
✓
Optional
✓
Monitoring
– Availability
– Domain expiration
– SSL expiration
30 min
–
–
15 min
✓
✓
5 min
✓
✓
Updates
– WordPress
– Extensions
– Themes
✓
✓
✓
✓
✓
✓
✓
✓
✓
Emails
– Usage of an SMTP
– External SMTP connection
–
–
✓
–
✓
✓
Compatible
– Multilingual
– Multisite
– E-commerce
– SSH access
✓
✓
–
–
✓
✓
✓
–
✓
✓
✓
✓
Development
– Prepaid hours
– HTTPS Conversion
– Server Migration
– Access to our licenses
– Test environment
Optional
Optional
Optional
–
–
Optional
Optional
Optional
–
–
Optional
Optional
Optional
✓
✓
Technical Support
– Monthly report
– Bilingual staff
– Priority access
– Health check-up
✓
✓
–
Inclusive
✓
✓
–
Inclusive
✓
✓
✓
Inclusive
ChooseChooseChoose

Need more explanations about the plans?

View the features of all our packages

Industry-recognized experts

Our expertise is recognized by leaders in the WordPress community.

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What are the steps of
Starting a maintenance package?

01

System Connections

Once we receive your credentials, your WordPress website is added to our maintenance systems. It’s a start!

02

Health Assessment

A WordPress expert performs a health assessment of your website, followed by a phone call explaining our recommendations.

03

Software Updates

Your website receives the necessary attention as we apply any fixes and recommendations identified during the health assessment.

04

Ongoing Maintenance

That’s it! Your website is now up to date and can benefit from all the maintenance tasks associated with the plan you’ve chosen.

What is a health check-up when
I buy a maintenance package?

  • In-Depth Review

Our systems collect technical data from your domain name, web hosting and WordPress website. Then, the complete data analysis is performed by one of our experts, based on our expertise of more than 15 years in web hosting and WordPress.

  • Colored Chips

A simple-to-follow system of colored chips is used for all the areas reviewed in the Health Assessment. Each chip provides a quick understanding of the criticality and speed with which each aspect must be dealt with in order to improve your website.

  • Recommendations

For each of the elements contained in the Health Assessment, if we deem that an adjustment would be desirable, we will issue a recommendation. These are simple to understand and you may fix them yourself or mandate us to do the work.

  • Report Presentation

Once the Health Assessment is provided to you, it’s yours to do as you please, you may share it with your team and your collaborators. An explanatory call is then scheduled to present you with our findings, review what you did well, discuss our recommendations as well as answer any of your question you may have!

Any questions on how we work?

Here’s what we get asked the most often!

We accept payment by credit card: Visa, MasterCard and American Express. Since maintenance packages renew automatically, it is the preferred means of payment to ensure the continuity of your service.

Certainly! Your business is evolving and so should your maintenance plan. If you have a monthly plan, your changes will be effective the following month. If you have an annual plan, the change will be effective upon your renewal.

If your organization has a recognized non-profit status, you might be eligible to a 10% discount on yearly maintenance plans. Contact-us for more details.

Yes. Upon cancellation of your maintenance plan, we will disable our automated maintenance systems and erase your data from our systems. Your safety is very important to us… even if you terminate your agreement.

Please note that we do not refund unused time from your plan. We do not hand over a backup copy of your site when cancelling a plan.

For all sorts of reasons, it’s possible for an issue to occur as the result of an update.

In this case, we’ll be able to restore your website to the most recent version available in your backups before the issue occured and we’ll notify you (if your site allows it).

Otherwise, we’ll be happy to investigate and correct the issue using the most effective solution. A cost estimate will be provided to you before the work begins.

Yes. Development will be done on a copy of your site (so as not to affect your online site) and, once your approval is received, the changes will be propagated to your website.

We will keep a history of the changes made and they will be documented in your website’s dossier in our systems.

No. We believe that this is a field in its own right that must be managed by experts who will be available 24 hours a day, 365 days a year.

On the other hand, we’ll be happy to suggest web hosting providers who will be able to offer you quality services, according to your business and technical requirements.

Yes, under certain conditions:

1) You must have a valid license for the plugin or theme;

2) Updates should be accessible directly through your dashboard, using WordPress native methods.

If these conditions are not met, additional charges may apply.

Need assistance?

Choosing the right maintenance plan can seem complicated. Let us help you!

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You may also call us:

1-844-970-0007